Privacy Policy
At PROMASTER Appliance Repair, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Who We Are
PROMASTER Appliance Repair
6208-30 Shore Breeze Drive
Etobicoke, Ontario, Canada M8V 0J1
We provide residential and commercial appliance repair services across the Greater Toronto Area.
2. What Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and home address
- Service Details: Information about your appliances and service requests
- Payment Information: Billing details (processed through secure third-party payment providers)
- Website Usage Data: IP address, browser type, pages visited, and time spent (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
- Schedule and provide appliance repair services
- Communicate with you about appointments and inquiries
- Process payments and issue invoices
- Improve our website and services
- Send service updates or promotional offers (only with your consent)
4. Sharing of Information
We do not sell or rent your personal information.
We may share data only with:
- Service providers (e.g., payment processors, dispatch software) who help us operate our business
- Government authorities, if required by law or to protect legal rights
All third parties are contractually obligated to keep your information secure.
5. Your Privacy Rights
You have the right to:
- Access or request a copy of your personal information
- Correct inaccurate or outdated information
- Withdraw consent for marketing communications
- Request deletion of your data, where applicable
To exercise these rights, please contact us directly (see Section 8).
6. Data Security
We use secure systems and follow industry best practices to protect your data from loss, misuse, or unauthorized access. However, no method of electronic transmission or storage is 100% secure.
7. Cookies and Analytics
We use cookies and third-party tools like Google Analytics to enhance website performance and understand visitor behavior. You can manage cookie preferences through your browser settings.
8. Contact Us
For questions, requests, or privacy concerns, contact:
PROMASTER Appliance Repair
6208-30 Shore Breeze Drive, Etobicoke, ON M8V 0J1
📧 Email: info@promasterappliances.ca