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Frequently asked Questions

We've compiled a list of the most common questions customers ask. You may find the answer to your own question, and if not, we are always ready to help.

  • Is it worth fixing a washing machine?

    It depends on the degree of the problem and the manufacturer of the machine. The washing machine repair cost is typically between $35 and $100 per hour, depending on the type of issue. It's always preferable to hire a professional for an accurate quote. ProMaster is here to help with any washing machine repair services you may need. We offer expert service at reasonable rates. Please get in touch with us immediately!

  • Is it safe for me to do the repair work myself?

    You may try to repair your washing machine at home, but the expense may not be worthwhile. Instead, it's preferable to schedule an appointment with a professional for a thorough assessment of the cost and severity of the problem. ProMaster is here to help with any washing machine repair needs you have.

  • Is it possible for me to repair my washing machine?

    In most situations, additional service calls will not be required. Don't panic if something goes wrong while your washing machine is serviced. Contact the technician, and they will assist you with the problem. The majority of issues can be handled swiftly, but the specialist will inform you of what needs to be done if the issue is more serious. You won't have to pay for any extra service visits in most circumstances.

  • How do you figure out what's wrong with your washing machine?

    If your washing machine does not start, it takes too long to cycle, or the water does not appear to be hot enough, it's time to call a professional. It's possible to repair your washing machine at home; however, the expense of doing so may not be worth it. It's preferable to hire someone for an accurate appraisal of the cost and extent of the problem. We're here to assist you with any washing machine repair needs. Expert service at reasonable prices is what we offer. Get in touch with us right now!

  • What are the most typical washing machine problems?

    One of the most typical washing machine issues is that they don't agitate effectively. This might be due to various factors, such as a broken belt or a clogged pump. Another frequent problem is that the machine won't rotate properly; a blocked pump or filter usually causes this. Machines may also leak water or quit operating altogether.

  • How long does a washing machine repair usually take?

    The length of time it takes to fix your washing machine may vary depending on the circumstances. More complex repairs, for example, those that need replacing parts or a complete replacement, might take longer.

  • Is it conceivable for a washing machine to catch fire?

    Yes, a washing machine can catch fire. This might be caused by various factors, including an incorrect belt or a clogged pump. If your machine catches fire, get out of the facility and call 911.

  • Is it necessary to unplug my washing machine when I am not using it?

    Many individuals have this concern, and the answer is that it depends. If your washing machine has a plug on the power cable, you'll need to unplug it from the socket when not in use. On the other hand, if your washing machine does not have a plug on the power cable, you don't need to unplug it when it's not in use.

  • Is it necessary to unplug my washing machine when I am not using it?

    Many individuals have this concern, and the answer is that it depends. If your washing machine has a plug on the power cable, you'll need to unplug it from the socket when not in use. On the other hand, if your washing machine does not have a plug on the power cable, you don't need to unplug it when it's not in use.

  • Why is my washing machine making unusual noises?

    When your washing machine begins making unusual noises, many people ask this one. There may be a variety of causes for this, but the most common reason is that the device is malfunctioning and must be fixed. If you aren't sure what's wrong with your washing machine, it would be better to contact a professional. In some cases, repairs can be simple and completed by a homeowner. More often than not, though, the problem is more challenging and requires the assistance of an expert repairman.


    If you're stumped on a solution, don't try to fix it yourself unless you're sure how to go about it. This might result in additional damage to the device and cost you even more money in the long run. It's usually best to call a professional specialist who has the expertise and understanding to diagnose and repair any issues thoroughly. Trust us when we say that it's well worth your while!

  • If your washing machine overspills, what should you do?

    If a washing machine has overflowed, the first thing to do is turn off the water supply. If there's a lot of water on the floor, use towels or a mop to absorb it. Once the water has been mopped up, disconnect the machine and call a professional. A specialist will be able to analyze and repair the machine correctly.

  • Is it possible for a washing machine to break down from excessive use?

    This is a frequently asked question by people who own washing machines. Unfortunately, the answer is yes. Washing machines can break down from overuse, primarily if they aren't maintained properly. It's critical to keep your washing machine clean and lubricated to prevent it from breaking down. You should also avoid putting too much laundry in the machine. If your washing machine breaks down, you may mend it yourself or take it to an expert mechanic.

  • Should I wait till my warranty runs out before getting my washing machine repaired?

    When your washing machine begins to break down, many consumers are hesitant to ask what they should do. However, the answer is dependent on the severity of the problem. If the problem is minor, you could wait until your warranty runs out. However, if the situation is more serious, you should have it fixed as soon as possible.

  • What could be causing my washing machine to leak water?

    Your washing machine is leaking water for a variety of reasons. One popular reason is that the hoses are possibly off and not correctly linked to the device. Another possibility is that there may be a crack in the tank, which will necessitate more extensive repairs. Finally, if your machine is older, the seals may have deteriorated and need to be replaced.


    Regardless of the reason, it's critical to address the problem as soon as possible to avoid additional harm. So bring your leaking washing machine in for repair, and we'll take care of it for you. We have over ten years of experience repairing all types of washing machines, so you can be sure that we will succeed at resolving the problem swiftly and effectively.

  • What are the most frequent reasons for a washing machine not draining properly?

    A washing machine that isn't draining properly can be caused by various factors. A blocked drain hose, a clogged pump, a clogged filter, or a motor problem are all common causes. If your washing machine is not draining correctly, it's crucial to troubleshoot the problem and determine why it's occurring. Once you've identified the source of the issue, you may take the required actions to repair it.

  • What could be the problem if my washing machine isn't spinning?

    There could be several reasons why your washing machine won't spin. One typical problem is that the belt breaks. You should expect to hear a loud bang if this happens. Another possibility is that the motor has failed. If this is the case, you will undoubtedly notice or smell smoke coming from the device.


    Finally, the most frequent reason a washing machine won't spin is out of balance. This might be solved by simply putting too many garments in at once. If your washing machine isn't spinning, try these steps first before calling a professional.

  • What could be causing my washing machine to smell like it's on fire?

    Your washing machine's heating element might be defective if it smells like it's on fire. This can be a severe hazard, so you should call a repairer as soon as possible to have it fixed.

  • Is there anything I can do to avoid my washing machine from having problems?

    Yes! There are several things you can do to help avoid frequent washing machine issues:


    • Make sure your washer is level. If it isn't, the machine will vibrate excessively, and components will wear out prematurely due to this.
    • It will help if you clean your lint trap regularly. This will help guarantee proper drainage and efficiency of your equipment.
    • Check for any leaks and, if necessary, replace the hoses. A leaking hose might cause water damage to your flooring and machine.
    • Make sure the machine is not overloaded. This might cause the device to work harder than necessary, resulting in its early failure.
    • When the washer is not in use, keep the door shut. This will help to keep the machine's interior clean and dust-free.
    • Check for a kink or clog in the drain hose if your machine isn't draining correctly.

    Here are some basic precautions to take to maintain your washer. Consult your owner's handbook or contact a competent expert for further information.

What's broken?

Choose the type of appliance, describe the breakdown and a technician will contact you shortly

And more than 25 types of appliances. Call if you can't find your model in the list.

We fixed it. Quick

We repair appliances quickly and with a warranty at your home without the need to go to a service center. Repairs are made by licensed technicians.

All levels of washing machines can be repaired.

Is your washing machine a grump? It's time to have your washer serviced. The ProMaster crew is involved in repairing and adjusting a variety of major brands' washing machines. If you live in Hamilton but need washing machine appliance repair services in Ontario, look no further than ProMaster. Selecting ProMaster is an excellent decision. Our specialists can handle any challenge, from complicated appliance repair work to simple cleaning of your machine.

We give you the most up-to-date support and reasonable fees. Our specialists will aid you in resolving any problems as soon as possible. "Thank you" is how our clients feel about our services.

We provide you with the most up-to-date assistance at a fair price.

Our specialists will help you solve any problems as quickly as possible. It may be time for washing machine repair if your washer is no longer draining water properly or leaving watermarks on your clothing. Washing machine appliance repairs are often necessary, and they can be pretty intricate at times. That's why it's critical to hire a trustworthy company like ProMaster to handle the work for you.

We have a lot of experience repairing all sorts of washing machines, from simple to more complex ones, at ProMaster. We can assist you in getting any brand or type of washing machine up and operating again quickly and simply, regardless of model or manufacturer. And what's more, we provide some of the industry's most competitive prices. So if your washing machine is having issues, don't hesitate to contact us for a free service call. We'd be delighted to assist you in getting it back up and operating like new once more. Thank you for selecting ProMaster!

Repairing a washing machine may seem challenging, but our team of specialists is here to assist. We have years of experience repairing all types and major brands of washing machines, so we can certainly help you solve whatever problem you're having. Furthermore, we offer some of the most affordable repair prices in the sector, so you can be confident that whatever problem you have will be handled at a reasonable cost.

We can promptly address any difficulties that you or your employees may have.

We can fix any brand or model of washing machine. We can assist whether your machine is not shutting at all or if it is leaking water. We also provide a large selection of replacement parts for most devices.

We provide a comprehensive variety of washing machine repair services, regardless of complexity. For example, we can assist you whether your machine is not operating at all or if it is leaking water. We also sell a variety of replacement components so you can get your appliance back in working order as quickly as possible. So, if you're searching for a dependable and inexpensive fix, we've got you covered.

Our specialists have years of expertise repairing all types and makes of washing machines. We can help you get your machine operating again promptly and effectively. We also provide a wide range of replacement parts so that you may get your machine back in working order as quickly as possible. Please give us a free service call if you want a trustworthy and cost-effective provider!

Signs that your washing machine might need service.

There are several warning indicators that your washing machine may need repair. One indicator is if the washer fails to start. Another indication is if the washer takes too long to complete a cycle or if the water isn't hot enough. You could observe that your laundry isn't getting clean or coming out wetter than usual, which is another indication of trouble. It's essential to get your washing machine repaired by a specialist if you witness these symptoms.

No water begins or is maintained at a temperature, water does not drain, noises and groans are heard, and the washer does not start. You may resolve some minor washing-machine problems on your own. However, if you experience more significant issues with your machine, you'll need the assistance of expert service. Before attempting to fix your washer, be sure to turn off the water and disconnect it from the wall.

There are numerous things you may try to repair a faulty washer on your own. If the machine doesn't start, double-check that it is connected and switched on. If there is still water in the machine after it has completed its cycle, drain it using the drain hose. If the device is making odd noises, clean any blocked filters or hoses. If these basic repairs don't work, you'll have to call an expert.

If you observe any of the following indications, it's probably time to get your washing machine serviced:

  • The washing machine doesn't start
  • Water doesn't enter the tank or remains cold
  • Water doesn't drain
  • Noises, rattles, creaks, jumps

If your washing machine is not draining correctly, the first thing you should try is to make sure that the drain hose isn't kinked or clogged. You can also try unclogging the drain tube and trap it yourself. If these steps don't work, you might need to hire a professional for a free service call.

If your washing machine is leaking water, the first step is to look for leaks in the hoses or filters. If you can't discover any leaks, try tightening any hose clamps. If these steps don't work, you may need to hire professional assistance.

If you're unsure about repairing your washing machine, it's always a good idea to get help from an expert. They will be able to identify the problem and suggest the best course of action.

If you have any of these problems, it is time to call a professional. ProMaster can help with any washing machine repair needs you may have. We provide expert service at a reasonable cost. Contact us for same-day service!

What if something goes wrong?

To figure out what kind of difficulties arose during equipment operation, you must do diagnostics. This work may need specialist knowledge and tools, but you can detect "symptoms" of faults without the assistance of a professional. Contacting a service center as soon as possible aids in lowering repair costs while also speeding up the process. Of course, using an item with visible indicators of deterioration is not recommended since it might exacerbate the problem.

Immediately contact us if:

  1. The washer does not turn on - this is due to various causes, and in most situations, it will require repair at least once.
  2. The washer won't start. A damaged belt, engine difficulties, and a control module fault are the causes. Your washing machine may be able to be fixed by a professional technician.
  3. Water does not enter the tank or remains cold - issues with water supply, pressure, or heating element failure.
  4. Water does not drain from the tub because of a clogged filter or a faulty pump.
  5. Many people would instead not call the master when they hear odd noises, rattles, squeaks, or leaps in their appliances; however, this should be considered. The reason may be pretty primary - bearing wear, which can lead to severe consequences if a washing machine breaks down.

Don't panic if something goes wrong while your washing machine is serviced. Instead, have our repair person come out to service it, and we will assist you in resolving the problem. MOST issues can be resolved quickly and easily, but if the situation is more serious, the technician will inform you of anything that has to be done. In most situations, additional service calls are not required.

How Much Does It Cost to Repair a Washer?

The price of washing machine repair will differ based on the degree of the problem and the model of the machine. The cost will generally be between $35 and $100 per hour. However, it's always a good idea to get a professional opinion.

We provide trustworthy, dependable washing machine repair and maintenance services. We can assist with any washing machine repairs or maintenance you require. For same-day service, call today!

Is it feasible to fix your washing machine at home?

When consumers contact our firm to order the repair work, they may be confident that it will be of excellent quality. After the talents of our masters have been utilized, the approach will be able to endure for a long time.

On our facility's website, you may discover the pricing for washing machine repairs. We'll also help you with any issues you may have. Finally, a specialist washer repair sent to your home will undoubtedly complete all of the work on time. So please get in touch with us!

It would help if you always looked for warning signals that your washing machine may require maintenance.

If you discover that your washer isn't starting, taking too long to complete a cycle, or the water doesn't appear hot enough, it's time to get help from an expert. It is feasible to repair your washing machine at home; however, the expense of doing so may not be worthwhile. To obtain an accurate idea of the cost and severity of the problem, it is suggested that you contact a professional immediately. We can assist with any washing machine repair services you require. We provide skilled service at reasonable prices. Get in touch with us right now!

About Us

What we do for you

Andrey Bondarev

CEO ProMaster Company

Certified technicians and original spare parts

“Our main advantage is our personal service, prompt repair of your appliance on the spot and lifelong personal support. We want to be the company you can count on for all your appliance problems.”

  • Priority service for you

    Our customers receive priority service for appliance breakdowns, which is especially important when emergency repairs are required

  • Lifetime telephone support

    After repair, you will be able to call our technician for free at any time if there is any breakdown of any of your appliances

  • Accurate repairs at your place

    You won't have to take your appliances to a service center. We'll fix any breakdown at your home - and we'll do it cleanly and neatly

  • Transparent and competitive prices

    You will only pay for the cost of the work and parts we produce. No hourly charges for technician delays, conversations, or breaks

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