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Frequently asked Questions

We've compiled a list of the most common questions customers ask. You may find the answer to your own question, and if not, we are always ready to help.

  • Is it worth repairing a washing machine?

    The cost of washing machine repair varies depending on the problem and the manufacturer. The expense of washing machine repair is generally between $35 and $100 per hour. However, it's usually a good idea to get an accurate quote from a professional. ProMaster is here to assist you with any washing machine repair needs you may have. We provide expert service at reasonable rates. Get in touch with us right now!

  • Can I do the repair work myself?

    You may try to repair your washing machine at home, but the expense may not be worth it. It's advisable to get a professional assessment of the cost and severity of the issue. ProMaster is prepared to assist with any washing machine repair needs you have.

  • Can I fix my own washing machine?

    In most situations, you won't have to pay for additional service visits. If something goes wrong during the repair of your washing machine, don't be alarmed. Simply call the technician and they will assist you in resolving the problem. Most difficulties may be quickly and simply resolved, but if the problem is more serious, the expert will inform you on what needs to be done. In most situations, you won't have to pay for any further service calls.

  • How do you diagnose a washing machine problem?

    If your washer isn't starting, taking too long to finish a cycle, or the water doesn't appear to be hot enough, it's time to call for professional help. It is possible to repair your washing machine at home; but if the cost of doing so is not worth it, you should contact a professional. It's preferable to contact a professional for an accurate estimate of the cost and severity of the problem. We can assist you with any washing machine repair needs you may have. We provide expert service at reasonable prices. Get in touch with us now!

  • What are some common washing machine problems?

    The most frequent issues with washing machines are that they do not agitate effectively. A faulty belt or a clogged pump might be the source of this problem. Another typical issue is that the machine will not spin correctly, owing to a clogged pump or filter. Machines may also leak water, or simply cease operating.

  • How long does a typical washing machine repair take?

    Repairs on most washing machines take between 35 and 100 minutes. However, more complicated repairs might take longer.

  • Is it possible for a washing machine to catch fire?

    Yes, a washing machine can catch fire. This might occur as a result of a variety of factors, such as an incorrect belt or a clogged pump. If your machine catches fire, exit the building and call the fire department immediately.

  • Do I need to unplug my washing machine when not in use?

    The first, and most important, step in determining which washing machine is best for you is to look at the brands that are available. Many consumers are apprehensive about purchasing a new washing machine because they believe it will cost too much money or be difficult to use. However, there are many variables that must all be considered before making such a decision.

  • Why did my washing machine start making strange noises?

    When you hear strange noises coming from your washing machine, it's a good idea to ask yourself this question. There might be a few causes for this, but the most frequent is that the equipment has been damaged and must be repaired. If you're not sure what's wrong with your washing machine, it's best to call a professional so they can examine it and identify the source of the problem. The repair in some situations may be simple and can be completed by a homeowner. However, if the condition is more serious, no matter what the trouble is, don't try to fix it yourself unless you're sure how to go about it. This could result in more damage to the equipment and possibly cost you even more money over time. It's always preferable to call a certified expert who can correctly diagnose and repair the problem. We promise that it's worth it in the long run!

  • What should I do if my washing machine overflows?

    If your washing machine has overflowed, the first thing to do is switch off the water supply. If there is a lot of water on the floor, use towels or a mop to absorb it. Unplug the machine and call a professional once all of the water has been mopped up. A specialist will be able to properly diagnose and repair the appliance.

  • Can a washing machine break down from overuse?

    It's a question that many people have when it comes to their washing machines. Unfortunately, the answer is yes. Washing machines can fail due to overuse, and this is especially true if they aren't maintained properly. It is critical that you clean and lubricates your machine on a regular basis in order to prevent it from breaking down. You should also avoid putting too much clothing in it. If your washing machine breaks down, you can fix it yourself or bring it to a professional mechanic.

  • Should I wait until my warranty expires before repairing my washing machine?

    When washing machines begin to break down, many consumers are concerned. The answer, however, is contingent on the severity of the problem. If the issue is minor, you may be able to wait until your warranty expires. However, if the problem is more severe, you should have it fixed as soon as possible.

  • My washing machine is leaking water, what could be the problem?

    Washers may leak because of a variety of factors. One typical reason is that the hoses are loose and not properly connected to the appliance. Another possibility is that there may be a crack in the tank, which will necessitate more substantial repairs. Finally, if your machine is older, seals might have deteriorated and need to be replaced.


    Regardless of the reason, it's vital to address the problem as soon as possible to avoid additional harm. If your washing machine is leaking water, bring it in for service and we'll take care of it for you. We have over 35 years of expertise repairing all shapes and sizes of washing machines, so you can trust that we will be able to fix the problem right away.

  • What are some common causes of a washing machine not draining properly?

    A washing machine that lacks sufficient drainage can be caused by a variety of factors. A blocked drain tube, a clogged pump, a clogged filter, or a broken motor are just a few examples of common causes. It is critical to troubleshoot and identify the source of your washing machine's failure if it isn't draining properly. After you've found out what's causing the problem, you may take the appropriate actions to correct it.

  • If my washing machine isn’t spinning, what could be the problem?

    There may be a variety of reasons why your washing machine won't start. Belting failure is one of the most typical problems. If this is the case, you are likely to hear a loud bang if the machine attempts to spin. Another possibility is that the motor has failed. If this is the case, there will probably be smoke or another indication of fire coming from the device.


    Finally, the most likely reason for a washing machine not to spin is an imbalance. This might be due to anything as simple as putting too many garments in at once. Try checking these factors first before calling a professional if your machine isn't spinning.

  • My washing machine smells like it’s burning, what could be the problem?

    Your washing machine's heating element may be damaged, causing it to smell like it's burning. This can be a dangerous situation, so you should get the problem fixed as soon as possible by a professional.

  • Is there anything I can do to prevent common washing machine problems?

    Yes! There are a few things you may do to help prevent frequent washing machine issues:


    • Make sure that your washer is levelled. If it is not, this can cause the machine to shake and wear out components more quickly.
    • Make sure to clean your lint trap. This will help ensure that your machine runs well and doesn't get clogged.
    • Check the hoses for any leaks. If there are any leaks, replace the hose. A leaking hose can cause water damage to your flooring as well as your machine.
    • Do not overload your machine; this can cause it to work harder than necessary and may lead to premature failure.
    • When the machine is not in use, keep the door of the washer closed. This will help keep the inside of the machine clean and free from dust and dirt.
    • If your machine is not draining properly, check the drain hose to make sure it is not kinked or clogged.

    Here are some tips to help you prevent common washing machine problems. If you have any more questions, please consult your owner's manual or contact a technician.

What's broken?

Choose the type of appliance, describe the breakdown and a technician will contact you shortly

And more than 25 types of appliances. Call if you can't find your model in the list.

We fixed it. Quick

We repair appliances quickly and with a warranty at your home without the need to go to a service center. Repairs are made by licensed technicians.

All levels of washing machines are serviced.

Is your washing machine grumpy? It's time to look at getting your washer serviced. The ProMaster staff is experienced in repairing and tuning a variety of major brand washing machines. If you live in Thornhill or anyplace else in Ontario and need cleaning services for your washer machine near me on the internet, consider calling ProMaster. Selecting ProMaster is an excellent option. Our experts can handle any problem - whether it's a difficult appliance repair service or just cleaning your machine.

We provide you with the quickest assistance and reasonable pricing. Our specialists will assist you in resolving any difficulties as soon as possible. "Thank you" is what our clients comment on our performance. Washer repair will be done at the best prices.

We provide you with the most timely help and reasonable costs

If your washing machine is leaking, you should get it fixed as soon as possible. If you see that your washing machine isn't draining water properly or leaving ripples on your clothes, it's time for service. Washing machine appliance repairs are sometimes required, and they can be quite difficult in some situations. That's why you should select a dependable business such as ProMaster to handle the work for you.

We have a lot of expertise repairing all sorts of washing machines, from basic models to more technical ones. We can assist you in getting your machine up and running again promptly and simply, regardless of brand or type. Furthermore, we provide some of the most reasonable prices in the business. So don't procrastinate; give us a free service call if your washing machine is having difficulties. We'll be delighted to assist you in getting it back up and operating correctly once again.

Repairing a washing machine may seem difficult, but our team of professionals is here to assist. We have years of expertise repairing all types and major manufacturers of washing machines, so no matter what problem you're having, we can likely help you resolve it. Furthermore, we offer some of the industry's most affordable prices, ensuring that you are getting the most for your money.

Our experts will assist you in resolving any issues as rapidly as possible.

We can assist with all brands and types of washing machines. We can help whether your machine is not operating at all, or if it's leaking water. We also provide a variety of replacement parts for many devices.

We offer a variety of washing machine repair services for machines of any complexity. Whether your machine is not working at all, or it is leaking water, we can help. We also carry a wide range of replacement parts, so you can get your machine back to working condition as soon as possible. Contact us today for reliable and affordable service.

Our experts have a lot of experience repairing washing machines from all brands and models. We can help you get your machine running again quickly and efficiently. In addition, we carry a wide range of replacement parts, so you can get your machine working again as soon as possible. If you're looking for a reliable and affordable service, please give us a free service call!

Signs Your Washing Machine May Need Service

There are several signs that your washing machine might need service. One sign is if the washer doesn't start. Another sign is if it takes too long for the washer to finish a cycle or if the water doesn't seem to be getting hot enough. You may also notice that your clothes aren't getting clean, or they're coming out wetter than usual. If you experience any of these signs, it's best to call a professional to inspect and repair your washing machine.

Signs that your washing machine is broken include it not starting, water not entering or remaining cold, water not draining, noises and creaks. If you experience any of these problems, you can try to fix them yourself. However, if the problem is more serious, you will need to call a professional service. Make sure to unplug your washer from the wall and turn off the water supply before attempting to repair it.

You may fix a broken washer on your own if you try hard enough. If the device will not start, check to see whether it is connected and switched on. After the cycle has finished, drain any remaining water from the device using the drain hose if there is still water in it. Try cleaning any blocked filters or hoses if the machine is making unusual noises; if these simple fixes do not work, you will need expert assistance.

If you see any of the following signs, it might be time to call a professional for your washing machine repair services:

  • The washing machine doesn't start
  • Water doesn't enter the tank or remains cold
  • Water doesn't drain
  • Noises, rattles, creaks, jumps

If your washing machine is not draining properly, the first thing you should do is check to see if the drain hose is kinked or clogged. If it is, try straightening it out or cleaning it. If that doesn't work, you may need to call a professional for help.

The first thing you should do if your washing machine is leaking water is to look for leaks in the hoses or filters. If you can't find any leaks, try tightening any hose clamps. If these measures don't work, you may need to call a professional.

If you are unsure about how to fix your washing machine, it is always best to consult a professional. They will be able to diagnose the problem and recommend the best course of action.

If you are experiencing any of these problems, it is time to call a professional. ProMaster is here to help with any washing machine repair needs you may have. We provide expert service at a reasonable cost. Contact us for same-day service!

What if something goes wrong?

You need to do diagnostics to find out what type of failures happened when the equipment was used. This is a job that needs certain abilities and equipment. But you can sometimes see the "symptoms" of faults without help from a specialist. If you contact a service center right away, they can help you save money on repairs while also making the process faster. However, it is not a good idea to use an item that has visible signs of deterioration.

Immediately contact us if:

  1. The washer doesn't start. The reasons for this are many, and in most cases, you'll need to repair it at least once.
  2. There are several reasons why your washing machine might not be turning on. The belt might be damaged, the engine might have a problem, or the control module might have broken. A skilled technician may be able to repair your washing machine.
  3. Water does not enter the tank or remains cold - this could be a problem with either the water supply, pressure, heating element burned out, or program failure.
  4. One possible reason your water does not drain is that the filter is clogged. Another possibility is that the pump has failed.
  5. Many people do not consider this to be a reason for calling the master, but it is worth considering these alarms since they might be caused by simple things such as bearing wear, which can lead to more serious consequences if not addressed.

If something goes wrong while your washing machine is being serviced, don't be alarmed. Simply have our repairman out to take care of it. The majority of problems are often resolved rapidly and simply, although if the problem is more critical, the expert will inform you what needs to be done. In most cases, you won't have to pay for any more service visits.

How Much Does Washing Machine Repair Cost?

The cost of repairing a washing machine can vary depending on how bad the problem is and what brand of machine you have. Usually, the cost ranges from $35 to $100 per hour. However, it is always best to contact a professional for an accurate estimate.

We are the experts in washing machine repair. We deliver expert service at a fair price. For same-day service, contact us!

Is it possible to repair your washing machine at home?

Customers may rest confident that the repair work they acquire from us will be of exceptional quality. After our experts' abilities have been utilized, the method should be able to endure for a long time.

ProMaster is a washing machine repair service in your area. We provide different types of washing machine repairs at a good price. You can find our prices on our website. If you have any questions, please let us know. A specialist washer repair person will come to your house and do the work on time. Please contact us if you are interested.

You should always be on the lookout for signs that your washing machine may need servicing.

If your washer isn't starting, taking too long to finish a cycle, or the water doesn't seem to be hot enough, it's time to call a professional. It is feasible to repair your washing machine at home; however, the expense of doing so may not be worth it. It's preferable to contact a professional for an accurate assessment of the cost and severity of the problem. We can assist you with any washing machine repair needs you might have. We offer affordable expert service. Get in touch with us right now!

About Us

What we do for you

Andrey Bondarev

CEO ProMaster Company

Certified technicians and original spare parts

“Our main advantage is our personal service, prompt repair of your appliance on the spot and lifelong personal support. We want to be the company you can count on for all your appliance problems.”

  • Priority service for you

    Our customers receive priority service for appliance breakdowns, which is especially important when emergency repairs are required

  • Lifetime telephone support

    After repair, you will be able to call our technician for free at any time if there is any breakdown of any of your appliances

  • Accurate repairs at your place

    You won't have to take your appliances to a service center. We'll fix any breakdown at your home - and we'll do it cleanly and neatly

  • Transparent and competitive prices

    You will only pay for the cost of the work and parts we produce. No hourly charges for technician delays, conversations, or breaks

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