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Frequently asked Questions

We've compiled a list of the most common questions customers ask. You may find the answer to your own question, and if not, we are always ready to help.

  • Should I fix my washing machine?

    It depends on the severity of the problem and the brand of the machine. Generally, the cost of washing machine repair will range from $35 to $100 per hour. However, it's always best to contact a professional to get an accurate estimate. ProMaster is here to help with any washing machine repair needs. We provide expert service at reasonable costs. Contact us today!

  • Is it possible for me to repair the damage myself?

    You can try to repair your washing machine at home; however, the cost of doing so may not be worth it. It's best to contact a professional to get an accurate estimate of the cost and severity of the problem. ProMaster is here to help with any washing machine repair needs you need.

  • Is it possible to repair my washing machine?

    You won't have to pay for additional service calls in most cases. If something goes wrong while your washing machine is being serviced, don't panic. Call the technician, and they will help resolve the issue. Most problems can be fixed quickly and easily, but the technician will let you know what needs to be done if the issue is more severe if the issue is more serious. You won't have to pay for additional service calls in most cases.

  • How do you diagnose a problem with your washing machine?

    If you notice that your washer is not starting, taking too long to complete a cycle, or the water doesn't seem to be getting hot enough, it's time to call in a professional. It's possible to repair your washing machine at home; however, the cost of doing so may not be worth it. It's best to contact a professional to get an accurate estimate of the cost and severity of the problem. ProMaster is here to help with any washing machine repair needs. We provide expert service at reasonable costs. Contact us today!

  • What are the most frequent washing machine issues?

    One of the most common problems with washing machines is that they do not agitate properly. This can be caused by several things, such as a faulty belt or a clogged pump. Another common problem is that the machine will not spin properly, usually because of a clogged pump or filter. Additionally, machines may leak water or stop working altogether.

  • How long does a washing machine repair take on average?

    Most washing machine repairs can be completed in approximately 35-100 minutes. However, more complex repairs may take longer.

  • Is it possible for a washing machine to catch on fire?

    Yes, a washing machine can catch fire. This can be caused by several things, such as a faulty belt or a clogged pump. If your machine is caught on fire, evacuate the building and call the fire department.

  • Is it necessary to turn off my washing machine when it is not used?

    This is a question that many people have, and the answer is it depends. If your washing machine has a power cord equipped with a plug, you will need to unplug it from the outlet when not in use. On the other hand, if your washing machine does not have a power cord with a plug, then you do not need to unplug it when not in use.

  • Why did my washing machine start making strange noises all of a sudden?

    Many people start asking this question when their washing machine starts making strange noises. There can be a few reasons for that, but it most commonly means something wrong with the machine, and it needs to be repaired. If you are not sure what is wrong with your washing machine, it is best to call a professional to look at it and determine the cause of the problem. In some cases, the repair might be simple and can be done by the homeowner. However, more often than not, the problem is more severe and requires the expertise of a professional technician.


    No matter the problem, do not try to fix it yourself if you are unsure how to do it. This could potentially lead to even more damage to the machine and cost you even more money in the long run. It is always best to call a professional technician who has the experience and knowledge to diagnose and repair the problem properly correctly. Trust us; it is worth it in the end!

  • If the washing machine floods, what should I do?

    If a washing machine has overflowed, the first thing to do is turn off the water supply to the machine. If there is a lot of water on the floor, use towels or a mop to soak it up. Once the water has been mopped up, unplug the machine and call a technician. A technician will be able to diagnose and repair the machine properly.

  • Is it possible for a washing machine to break down from overuse?

    This is a question often asked by people who own washing machines. The answer to this question is, unfortunately, yes. Washing machines can break down from overuse, which is especially common if the machine is not well-maintained. To prevent your washing machine from breaking down, it is essential to keep it clean and lubricated. Additionally, you should avoid overloading the machine. However, if your washing machine does break down, you can repair it yourself or take it to a professional mechanic.

  • Should I postpone repairing my washing machine until it is due for an essential service?

    This is a question that many people ask when their washing machine starts to malfunction. The answer, however, depends on the severity of the problem. If the issue is minor, you may be able to wait until your warranty expires. However, if the problem is more serious, you should have it repaired as soon as possible.

  • What could be the source of the water leaking from my washing machine?

    There are a few reasons why your washing machine may be leaking water. One common reason is that the hoses may be loose and not properly connected to the machine. Another possibility is that there may be a crack in the tank, which will require more extensive repairs. Finally, if your machine is older, the seals may have deteriorated and need to be replaced.


    Regardless of the cause, it's essential to address the issue as soon as possible to avoid further damage. If your washing machine is leaking water, bring it in for repair, and we'll take care of it for you. We have over 35 years of experience repairing all types of washing machines, so you can rest assured that we'll be able to fix the issue quickly and efficiently.

  • What are some of the most common reasons why a washing machine does not drain properly?

    Several things can cause a washing machine that is not drain correctly. Common causes include a clogged drain hose, a clogged pump, a clogged filter, or a problem with the motor. If your washing machine is not draining correctly, it is essential to troubleshoot the issue and determine the cause. Once the cause has been identified, you can take the necessary steps to fix the problem.

  • What's the first thing I should check if my washing machine isn't operating?

    A few things could cause your washing machine not to spin. One common issue is belt breaking. If this is the case, you will likely hear a loud noise when the machine is trying to spin. Another possibility is that the motor has gone out. If this is the problem, you will likely see or smell smoke coming from the machine. Finally, the most common reason for a washing machine not to spin is that it's unbalanced. This can be caused by something as simple as putting too many clothes in at once. If your machine isn't spinning, try checking these things first before calling a technician.

  • What could be causing my washing machine to smell like it's on fire?

    If your washing machine smells like it's burning, it might have a problem with the heating element. This can be a dangerous problem, so you should call a repair technician to fix it as soon as possible.

  • Is there anything I can do to avoid frequent washing machine issues?

    Yes! There are some things that you can do to help prevent common washing machine problems:


    • Make sure that your washer is levelled. This can cause the machine to vibrate excessively and wear out components prematurely if it is not.
    • Be sure to keep your lint trap clean. This will help ensure proper drainage and keep your machine running efficiently.
    • Check the hoses for any leaks and replace them if necessary. A leaky hose can cause water damage to your flooring and your machine.
    • Do not overload your machine. This can cause it to work harder than necessary and lead to premature failure.
    • Keep your washer door your washer door closed when the machine is not in use. This will help keep the machine's interior clean and free from dust and dirt.
    • If your machine is not draining correctly, check to ensure that the drain hose is not kinked or clogged.

    These are just a few tips to help you prevent common washing machine problems. Please consult your owner's manual or contact a qualified technician for more information.

What's broken?

Choose the type of appliance, describe the breakdown and a technician will contact you shortly

And more than 25 types of appliances. Call if you can't find your model in the list.

We fixed it. Quick

We repair appliances quickly and with a warranty at your home without the need to go to a service center. Repairs are made by licensed technicians.

Is your washing machine a jerk? It's time to have your washer serviced. The ProMaster staff is familiar with repairing and tuning various significant brands' washing machines. If you live in Oakville or anywhere else in Ontario and need washing machine appliance repair services near me online, ProMaster is the way to go. Choosing ProMaster is an intelligent idea. Our specialists can tackle any issue, including tricky appliance repair work or simply cleaning your equipment.

We provide you with the most up-to-date advice as well as competitive pricing. Our specialists will do everything they can to resolve any challenges quickly. "Thank you" is what our customers tell us.

We provide the most up-to-date assistance and competitive pricing.

It's time to repair your washing machine if it isn't draining water properly or leaving water spots on your clothes. Washing machine repair work is frequently necessary, and it might be challenging in certain situations.

If you want to get your laundry back in business quickly and easily, it's critical to go with a trustworthy firm like ProMaster to oversee the project. We have significant expertise in dealing with washing machines - from simple models to more complex ones. We can assist you in getting any brand or type of washing machine up and operating again swiftly and simply. We also provide some of the most competitive pricing in the business, so don't hesitate to give us a free service call if your washing machine is having difficulties. We'd be delighted to assist you in getting it back up and running like new again. Thanks for choosing ProMaster!

Repairing a washing machine may appear to be a difficult task, but our team of specialists is here to assist. We have plenty of expertise repairing all sorts and significant manufacturers of washing machines, so no matter what problem you're having, we can help. Furthermore, we provide some of the most affordable prices in the business, so you can rest confident that you are getting an excellent deal.

We'll work with you to find a solution to any difficulties as promptly as feasible.

We have experience repairing all makes and types of washing machines. We can assist you whether your machine is not operating at all or if it is leaking water. Replacement parts are also available for many devices.

We provide a comprehensive selection of washing machine repair services, including those with sophisticated features. So, whether your equipment isn't working or leaking water, we can help you. We also provide a large selection of replacement components to ensure that your appliance works as soon as possible. So, if you're looking for a trustworthy and cost-effective company, we could be the best option for you.

Our specialists have years of expertise repairing all makes and versions of washing machines. We can get your machine up and running again swiftly and efficiently and provide a wide selection of replacement parts to help you get your machine back in working order as soon As possible. Therefore, give us a free service call if you're looking for a trustworthy and affordable provider!

What Should You Do If Your Washing Machine Is Breaking Down?

There are several indications that your washing machine should be serviced. One of them is if the washer fails to start. Another sign is if a cycle takes too long or if the water does not seem to be hot enough. You may also observe that your clothes aren't getting clean or coming out damper than usual. It's ideal to call a specialist to inspect and repair your washing machine if you encounter these symptoms.

A broken washer will not start, no water entering or remaining cool, no drainage, noises and cracks are all signs of a malfunction. Some minor issues with your washing machine can be fixed by yourself, but more significant problems may require the assistance of a professional repairman. Make sure to turn off the water supply before attempting to fix your washer.

There are a few things you can try to repair a broken washer. First, check to make sure the machine is plugged in and that the electricity is turned on if it won't start. Next, if there's still water in the machine after it finishes washing, drain it using the drain hose. Finally, attempt, attempt clean any clogged filters or hoses if the machine makes strange noises. If these essential treatments do not work, you will need a professional.

If you detect any of the following symptoms, it's time to call a professional for washing machine repair services:

  • The washing machine doesn't start
  • Water doesn't enter the tank or remains cold
  • Water doesn't drain
  • Noises, rattles, creaks, jumps

If your washing machine is not draining correctly, you should first check whether the drain hose is clogged or kinked. You may also try cleaning out the drain pipe and trap. If these steps don't work, you might need to schedule a professional appointment for a free service call.

If your washing machine is leaking water, you should first check for leaks in the hoses or filters. If you can't discover any leaks, try tightening any hose clamps. If these techniques don't work, you might need to hire a specialist.

If you're unsure how to repair your washing machine, it's always a good idea to get help from an expert. They'll be able to determine the problem and suggest the best solution possible.

If you notice any of these symptoms, it's time to get professional assistance. ProMaster is here to assist with any washing machine repair needs. We provide competent service at a fair price. For same-day service, contact us!

What if something goes wrong?

Several things may cause equipment malfunction. Examining them all will take too long. Instead, you must perform diagnostics to discover what issues cropped up during equipment operation. Although the skills and apparatus required are special, determining "symptoms" of faults without the assistance of a specialist is feasible. Contacting a service center as soon as possible aids in lowering repair expenses while also speeding up the procedure. Of course, utilizing an item with visible indicators of deterioration isn't advised because it would only exacerbate the problem.

Immediately contact us if:

  1. The washer will not start - there are various reasons for this, and it will require at least one repair in most cases.
  2. The washing machine won't start. A broken belt, engine issues, and a breakdown in the control module are all causes. Your washing machine may be able to be repaired by an expert technician.
  3. Water is not leaking into the tank or staying cold - water supply, pressure, heating element failure, and program failure are all possible causes.
  4. Water does not drain as usual - this is most likely caused by a clogged filter or pump failure.
  5. Many people do not consider this a reason to contact the Master. Still, it is worth considering these noises since they might indicate bearing wear, leading to more severe issues if left unattended.

Don't worry if something goes wrong while your washing machine is serviced. Give us a call, and we'll take care of it. Most difficulties can usually be resolved in a hurry, but the technician will inform you what needs to get done if the problem is more serious. You won't have to pay for any additional service calls in most situations.

How Much Does a Washing Machine Repair Cost?

The cost of washing machine repair will vary depending on the severity of the problem and the manufacturer. The charge will usually be between $35 and $100 per hour. However, hiring a quote is always preferable.

Technicians from ProMaster are here to help with any washing machine repair needs. We provide expert service at a fair price. For same-day assistance, contact us!

Is it feasible to fix your washing machine at home?

Customers can be sure that the repair work they get from our company is of excellent quality when they do business with us. After the talents of our experts have been utilized, the method will be able to endure for a long time.

ProMaster is a washing machine repair company that offers low-cost maintenance and repairs. You may discover the price of washing machine repairs on our facility's website. Furthermore, we'll be happy to assist you with any questions. Finally, a professional washer repairer will most certainly complete all of the work on time if you call us. So please get in touch with us!

It would help if you always looked for signs that your washing machine needs to be fixed.

If your washer isn't starting, taking too long to finish a cycle, or the water doesn't appear to be hot enough, it's time to contact a professional. It is feasible to repair your washing machine at home; however, the expense of doing so may not be worth it. It's preferable to hire a professional for an accurate quotation on the cost and extent of the problem. ProMaster can assist you with any washing machine fixings you might have. We provide expert service at reasonable costs. Get in touch with us right now!

About Us

What we do for you

Andrey Bondarev

CEO ProMaster Company

Certified technicians and original spare parts

โ€œOur main advantage is our personal service, prompt repair of your appliance on the spot and lifelong personal support. We want to be the company you can count on for all your appliance problems.โ€

  • Priority service for you

    Our customers receive priority service for appliance breakdowns, which is especially important when emergency repairs are required

  • Lifetime telephone support

    After repair, you will be able to call our technician for free at any time if there is any breakdown of any of your appliances

  • Accurate repairs at your place

    You won't have to take your appliances to a service center. We'll fix any breakdown at your home - and we'll do it cleanly and neatly

  • Transparent and competitive prices

    You will only pay for the cost of the work and parts we produce. No hourly charges for technician delays, conversations, or breaks

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